Refund policy
Return & Refund Policy
At Lemon Atelier, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
You may return eligible items within 14 days of receiving your order.
To be eligible for a return, items must:
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Be unworn, unused, and in their original condition.
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Have all original tags attached.
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Be returned in their original packaging.
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Not be final sale items.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We currently offer exchanges for different sizes, subject to availability. Please contact us before returning your item.
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of receiving your order, including your order number and photos of the item.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact Us
For any return or refund enquiries, please contact us at:
Email: lemonatelier.studio@gmail.com